Frequently Asked Questions
Find answers to common questions about our services and approach.
Our services are holistic, acknowledging the importance of every aspect of an individual. We prioritise working with integrity and respect — values fundamental to this service. We continuously engage in professional development and consultation with Pasifika community leaders and elders to ensure our services align with community needs and values.
Social work supervision provides a structured opportunity to reflect on your practice, receive guidance and support, enhance your skills, and address challenges you may encounter. Our supervision is tailored to your individual needs, focusing on personal growth, safety, and building resilience. Regular supervision also demonstrates commitment to professional standards, which is beneficial for career progression and fulfilling SWRB requirements.
Our family violence facilitation service supports both victims and users of family violence within the Pasifika community. For victims, the programme focuses on healing, empowerment, and safety planning. For users of violence, it addresses accountability, responsibility, and strategies for non-violent behaviour. Both programmes are culturally sensitive and aim to promote positive change and break the cycle of family violence.
Our services are available to all individuals within the Pasifika community in New Zealand who are impacted by family violence, regardless of gender or age. Whether you are a victim seeking support, a practitioner in need of supervision, or someone ready to address their behaviour, we are here to help. Services are also available online for those outside of Tāmaki Makaurau.
Yes. We understand the importance of privacy and trust, especially when dealing with sensitive issues such as family violence. Our services are aligned with the core competency of social work regarding confidentiality and individual rights to safety. We uphold the principles of the Privacy Act in New Zealand and adhere to professional ethical standards and legal requirements to safeguard your information.
We understand that cultural stigmas can be a barrier to seeking help. Our services are confidential, non-judgmental, and culturally sensitive. We strive to create a safe and supportive space where individuals feel respected and empowered to seek the assistance they need — whether through individual support, group programmes, or referrals to other culturally appropriate services.
Absolutely. Social work supervision provides a supportive environment to discuss challenges, explore coping strategies, and prioritise self-care. By addressing burnout and stress proactively, we can work together to promote your well-being and resilience in the field.
Simply contact us through our contact form or email. We will work with you to find a convenient time, whether in-person, via phone, or video conferencing. Sessions are available weekly, fortnightly, or monthly depending on your needs.
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